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Privacy Policy For Online And Electronic Use The Corcoran Gallery of Art is strongly committed to protecting the privacy of its online guests, customers, Members, donors, and friends. We do not collect personally identifiable information about individuals—such as their names and postal and/or email addresses—except when it is knowingly provided by such individuals. We believe that maintaining privacy on the Web is very important and we hope you will read this privacy policy carefully so that you will clearly understand both our commitment to you and your privacy and our method of collecting and using information. The terms of this privacy policy shall govern all interactions with the Museum through either the Museum's Web site or email. A link to the privacy policy can be found on the Corcoran's home page and on every page on the Corcoran's Web site. By using the Corcoran's Web site or communicating with the Corcoran by email, you agree to the terms of this privacy policy. Information Provided by Visitors
Information Provided by Visitors
The Museum will ask you to provide personally identifiable information necessary to fulfill your order or catalogue request that can include your name, billing and shipping addresses, telephone number, and credit card number. This is the same information requested when you place an order by telephone or through the mail. For online orders or when you request a catalogue online, we also require your email address so you can receive order and shipping confirmation emails and so we can communicate with you if we have difficulty processing your order or catalogue request (see Emails and Newsletters). When you make a purchase online in the Corcoran Store, your credit card information will be temporarily stored on a secured server (see Data Security). We will retain the personally identifiable information you provided with your order for our records, to facilitate customer service, and to inform you of our products and promotional offers (see How the Museum Uses Information Provided by Visitors). As part of our commitment to your privacy, the Corcoran Store supports and adheres to the guidelines and practices adopted by the Direct Marketing Association's Privacy Promise to American Consumers. The Corcoran will ask you to provide personally identifiable information necessary to process and service your Membership and/or donation that may include your name, billing and shipping addresses, telephone number, email address, and credit card number. When you make a donation or purchase a Membership online, your credit card information will be temporarily stored on a secured server (see Data Security). We will retain the personally identifiable information you provided for our records and to facilitate customer service (see How the Museum Uses Information Provided by Visitors). For our policy concerning children under eighteen years of age who use this site, please see Children Under Eighteen Years of Age. How the Museum Uses Information Provided by Visitors The Corcoran uses the information you provide to personalize the site so that we can better meet your needs fulfill your online order, facilitate customer service in the Corcoran Store or in the Membership section, and inform you of our products and promotional offers (see When You Shop Online in the Corcoran Store and When You Make a Donation or Purchase a Membership Online). If you prefer not to have your personally identifiable information shared in this way, please email at PR@Corcoran.org requesting that we not share your personally identifiable information with third parties for marketing purposes (see Customer Service online in the Corcoran Store). The Museum never shares with third parties any personally identifiable information you provide when purchasing a Membership or making a donation online, except as required by law.
Information Collected Automatically This Web site automatically collects some non-personally identifiable information about you when you request pages through your browser. We place cookies on Web site visitors' computers to collect aggregate information for site traffic analysis, such as the number of visitors and the number of pages viewed. (Cookies are small files that reside in a visitor's browser.) The aggregate information we collect through cookies helps the Corcoran monitor how you and other visitors use the site, allowing us to provide an optimal experience and better service; this information is never used to identify you personally. However, the Museum's Web site has been designed to provide nearly full functionality without the use of cookies. You can set your Web browser to reject cookies, but you will lose the ability to place an item in your shopping basket online in the Corcoran Store (see Cookies for Corcoran Store Customers). Cookies allow you to maintain the contents of your shopping basket as you navigate other areas of our site outside the Corcoran Store. When you return to the Corcoran Store, your shopping basket will retain the items you previously selected. If you reject the cookies and you leave the Corcoran Store before making a purchase, you will lose the information in your shopping basket.
Children Under Eighteen Years of Age We do not knowingly collect personally identifiable information from children under eighteen years of age, with the exception of some college applicants.
The Corcoran regularly sends email newsletters to our registered visitors. Registered visitors may subscribe or unsubscribe to an email newsletter at any time. On occasion, the Corcoran may send emails to individuals such as registrants and Members who have provided us with their email address, informing them of Museum events or promotions we think might be of interest to them. The Corcoran Store also sends promotional emails to customers and those individuals who have requested a catalogue or email. Email recipients may always opt out of any email category at any time by following the unsubscribe instructions included in the email message. The Museum tries to respond to email messages requiring a response within seven business days. We try to respond to customer service inquiries related to a purchase in the Corcoran Store within forty-eight hours. If you email the Corcoran, your message and email address will be forwarded to the appropriate department within the Museum. The Museum may choose to save this information. The Corcoran is pleased to hear from you. However, any message, material, business information, ideas, concepts, or other information sent to the Museum by email will be treated as non-confidential and non-proprietary.
The Corcoran Museum makes every reasonable effort to ensure that all of the transactions that occur on our Web site are secure. All credit card numbers submitted to the site are encrypted using "Secure Socket Layer" (SSL) encryption. SSL technology is an industry standard for protecting sensitive information as it is transmitted over the Internet. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and administrative procedures to safeguard and secure the information we collect online.
The Corcoran may engage reputable third-party vendors in order to help us manage our Web site and allow us to better service our visitors and customers. The Corcoran requires its vendors to maintain the confidentiality and security of Museum information to which they are provided access and restricts the vendors from using the information in any way not expressly authorized by the Corcoran Gallery of Art.
If you have any questions regarding this privacy policy, please contact: Corcoran Gallery of Art
The Corcoran Gallery of Art may revise its privacy policy at any time. We encourage you to visit this page periodically to review our current policy. |
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